Warranty Claims for Quality-Related Issues
All quality-related defects on items sold directly by SIKROX are covered by a 1-year extensive warranty, starting from the date of purchase.
SIKROX’s limited warranty is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.
Warranties on all replacements follow the same warranty timeframe of the original defective item, or 3 months after being replaced, whichever is longer. Warranties on products are void after having been fully refunded.
Valid Proof of Purchase
Order number from online purchases made through SIKROX or sales invoice
Warranty claims for product defects expire 90 days after opening a warranty claim. It is not possible to process a warranty claim for items that have expired their original warranty timeframe or 90-day warranty claim request period, whichever is longer.
Shipping Costs must be Covered by Buyer in the Following Situations:
Not Covered Under Warranty:
SIKROX is not Liable For:
When returning items with a prepaid shipping label provided by SIKROX, SIKROX takes responsibility for any damage or loss incurred in transit. When returning items for non-quality issues, buyer assumes responsibility for any damage or loss incurred in transit. SIKROX does not provide refunds for items damaged in transit for non-quality related warranty claims.